Browsing by Author "Belas, Jaroslav"

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ELECTRONIC BANKING, ITS USE AND SAFETY. ARE THERE DIFFERENCES IN THE ACCESS OF BANK CUSTOMERS BY GENDER, EDUCATION AND AGE?

Belas, Jaroslav; Koraus, Michal; Gabcova, Lenka (International Journal of Entrepreneurial Knowledge, 2015-12)

Electronic banking is an important area of banking activities, under which the commercial banks try to retain existing clients or attract new customers through a better quality of service and decrease in prices of these ...
The Most Important Attributes Of Entrepreneurs. Case Study Of The Environment Of Czech SMEs

Belas, Jaroslav; Kljucnikov, Aleksandr (International Journal of Entrepreneurial Knowledge, 2016-06)

The aim of this paper was to define and quantify the most important attributes of entrepreneurs in the segment of small and medium-sized enterprises. The partial objective was to compare the opinions of the entrepreneurs ...
Reasons for satisfaction and dissatisfaction of bank customers. Study from Slovakia and the Czech republic

Belas, Jaroslav; Gabcova, Lenka (International Journal of Entrepreneurial Knowledge, 2014-06)

The satisfaction of bank customers presents an important area of building long-term relationships with the client, which significantly determines the financial performance of commercial banks through successful business. ...

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